The B-Word: What Busy Really Means
Today’s content is a repost of one of my favorite blogs of all time. It continues to challenge me and I trust it will do the same for you! We all know the feeling. We’re constantly on the go, never...
View ArticleCustomer Service – The Ritz-Carlton Way
Today’s blog contains a summary of a presentation about customer service. These ideas were delivered by Donald Lenahan, the Director of Hotel Operations at the Ritz-Carlton Hotel in Rancho Mirage,...
View ArticleWhy is organizational success important?
Some of my most interesting insights are gleaned from real-life. Like orange trees (see The Tale of the Orange and the Lemon Tree)! This week an orange tree taught me another valuable lesson about how...
View ArticleThe Future of Work: Dystopia or Utopia?
Today’s guest post is from Dr. Philip Foster. You can learn more about him and his work below. _________ Recently I read an article from The Verge by Rich McCormick (2016) regarding Mark Zuckerberg’s...
View ArticleHow Leaders, Followers & Power Work Together (or Not!)
This week’s guest post is from Dustin J. Knutson. He holds a Doctorate in Strategic Leadership from Regent University (VA) and lives and works with his wife and two daughters as an expatriate in the...
View ArticleHalf-Marathon Leadership Lessons: Perseverance & Push
A few years back I completed a half marathon and I was dragging myself across the race finish line. Technically, I was running. However, I believe most people could have walked faster than I was...
View ArticleWhy Businesses Need to Keep Social Media Social
While social media began as a social phenomenon, it quickly moved into our business and corporate lives. Whether it is Facebook, LinkedIn, Twitter, or a bevy of other options, there are some very...
View ArticleHow Do Leaders Deal With Disappointment?
Prior to some business travels I arranged for three people to help me with some small projects while I was away. As my trip was an extended one, it was helpful to lighten my load by downloading a few...
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